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Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability Número de Páginas::305 el camino más eficaz hacia el camino más eficaz hacia la felicidad matrimonial pasa por la ciencia que estudia cómo optimizar unos recursos limitados: la economía un poco más This book fully explains the three stages in the evolution of customer care Estado del Libro: Muy bueno Número de Páginas: 305 Año de Publicación: 2000

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